"We found Charlie on Zillow. Normally, we would work with someone recommended by someone we know. But the reviews on Charlie were great so we decided to contact him. Our agent was skeptical. However, from our first conversation with Charlie, we were already convinced that we would work with him. He was knowledgeable, took the time to answer all our questions and explain everything to us. Getting a big loan was intimidating to us, but Charlie made us feel so at ease. Throughout the whole process, Charlie, Chris and Kyle were very professional and thorough. Their estimates were spot on, they were great at sending reminders and they were very collaborative. There wasn't a single moment where we felt in the dark. When we made an offer on a property, Charlie went above and beyond, called the seller's agent to put a good word for us and did everything possible to strengthen our offer. Unbeknownst to us, Charlie and his team were also constantly collaborating with our real estate agent. In the end, our agent could not stop raving about them. We finally have a new house now and we owe a great deal of gratitude to Charlie, Chris and Kyle for making it all possible. If we could give them more than 5 stars, we would. And we would recommend them in a heartbeat!"